Now in early access

Never miss another call.The AI front desk for home services, salons & spas, real estate, restaurants, law firms, auto shops

Captivite answers every call in a natural voice, texts back the ones you miss, and books the appointment on your calendar — 24/7.

Get startedHear it answer a call

Want a hand? Ask us to call you while you set up when you sign up.

  • Keep your phone number
  • Callers are told it's an AI
  • No setup fee, cancel any time
Example callAnswered by the AI receptionist

  1. Receptionist: Thanks for calling Riverside Plumbing. I'm an AI assistant. How can I help?

  2. Caller: My water heater's leaking. Can someone come out tomorrow?

  3. Receptionist: I can book that. Tomorrow I have 9:00 or 1:30. Which works better?

  4. Caller: 1:30, please.

  5. Receptionist: You're booked for 1:30 tomorrow. We'll see you then.

  6. Booked on your calendar
  7. Transcript in your inbox
See what it does

What it does

A front desk that does the job

Captivite answers, books and follows up so every caller becomes a customer — not a voicemail.

Captivite is in early access; capabilities roll out to early-access customers in phases.

AI receptionist

Answers every call in a natural voice, day or night, using your hours, services and policies.

  • Answers from your hours, services and prices
  • Learns the rest from you, no website needed: guided questions for your industry cover service area, pricing, payment, policies and warranties, plus your own Q&A and rules for calls
  • Rings your phone first if you like; it picks up when you don't
  • Takes a message and emails it to you (and texts your phone), urgent ones flagged
  • Puts callers through to a person when they ask, or only when it's urgent
  • Tells callers they are speaking with an AI
  • Speaks Spanish too, if you switch it on: callers press 2 or ask for español
  • Callers can talk over it, like with a person. Faster replies start it speaking before it finishes thinking, and your dashboard shows the measured speed
  • Pick from 4 voices and hear it on a test call before you pay

Books the appointment

Doesn't just take a message — it offers open times from your Captivite calendar and books one.

  • Only offers times inside your opening hours
  • Never double-books: taken times are refused
  • Callers move or cancel by phone, or reply C to a reminder to cancel
  • Copies appointments to a connected Google Calendar or Microsoft 365 calendar
  • A reminder text before the visit, for customers who agree to one

Missed-call text-back

If a call slips through, the caller gets a text within seconds so the conversation keeps going.

  • Two-way texting from your business number
  • STOP and HELP handled for you
  • Your team picks up the thread from the inbox

One inbox

Calls, transcripts and texts in one place, for you and your staff.

  • Call transcripts with who called and what they need
  • Reply to texts from your business number
  • A customer list with your own notes
  • Text a payment link; customers pay by card through your own Stripe account

Review growth

Send a review request by text after a visit, with one tap to your review page.

  • Sent from the completed appointment
  • Reply drafts you edit and post yourself
  • Follows platform review policies

Proof it's working

See calls answered, missed calls texted back and appointments booked — counted from your own account.

  • Call outcomes, day by day
  • After-hours coverage
  • Revenue from rescued calls, booking by booking
  • Weekly summary by email every Monday

Compliance built in

Consent and disclosure rules are enforced by the product, not left to a settings page.

  • Opt-outs honored on every business number
  • Consent records for every text
  • A2P 10DLC registration before texting

Built for your industry

Industry packs tune the receptionist for home services, real estate, hospitality, retail, professional services and more.

  • Industry-specific intake questions (Pro plan)
  • Up to 5 business numbers on Pro
  • Healthcare: set up with us, in HIPAA mode with a BAA

Three steps

How it works

  1. Step 1: Tell it about your business

    Add your hours, services, prices and policies, or point Captivite at your website to start.

  2. Step 2: Forward your calls

    Keep your number. Forward unanswered or all calls to Captivite, or get a new local number.

  3. Step 3: Watch the bookings come in

    Every call is answered, every missed call gets a text, and appointments land on your calendar.

Early-access pricing

Plans that answer every call

Growth fits most businesses. Change plans any time. Early-access customers keep their price when we launch publicly, and get items marked "On the way" as they ship.

Starter

One location that never wants to miss a call.

$99/month

Billed monthly

300 minutes a month, then $0.25 a minute. It never stops answering.

  • AI receptionist, 300 minutes/month
  • Books appointments on calls
  • Missed-call text-back
  • 1 business phone number
  • Unified inbox for calls and texts
  • Appointment calendar: book, reschedule and cancel
  • Online booking page customers book themselves on
  • Website chat: visitors text you from your site
  • Answers in English or Spanish
Recommended

Growth

More minutes, and reviews requested after every visit.

$249/month

Billed monthly

1,000 minutes a month, then $0.20 a minute. It never stops answering.

  • Everything in Starter
  • 1,000 minutes/month
  • Review requests after each visit
  • Reply drafts for your reviews
  • Webhooks to your CRM, Zapier or Make

Pro

More locations, more numbers, and intake questions for your industry.

$499/month

Billed monthly

2,500 minutes a month, then $0.15 a minute. It never stops answering.

  • Everything in Growth
  • 2,500 minutes/month
  • Up to 5 locations, each with its own hours and calendar
  • Up to 5 business phone numbers
  • Industry intake questions for your vertical
  • Your own voice for the receptionist
  • API access for your own software

Agency

from $399/month

Run Captivite for your clients from one login. Talk to us to set up your agency.

  • Client accounts you create and manage from one page
  • Choose, change or stop each client's plan
  • Rebill clients at your own price: we bill you, not them
  • Your name, logo and color on clients' dashboards and emails
  • Clients sign in at your own domain, which we connect for you
  • A website for each client business, written for them and live in minutes
  • Monthly or yearly billing, cancel anytime
  • No setup fee
  • Past your minutes it keeps answering, billed per extra minute

What are missed calls costing you?

Plug in your own numbers.

calls
%
$

Revenue walking away from unanswered calls

$1,950 / month

Uses only the numbers you enter. It is an estimate of what is at stake, not a promise of what Captivite will recover.

FAQ

Frequently asked questions

Straight answers about how Captivite works.

Captivite is in early access. You can sign up and set it up yourself today, and you can hear it answer a call for your business on the live demo first. Features roll out in phases, and each feature page says whether it is live. If you'd like a hand, tick "Have us call you while you set up" when you sign up.

Yes. Captivite says it is an AI assistant at the start of every call. Some states have laws on telling people when they are talking to an AI, and saying so up front keeps you on the right side of them.

No. Every plan includes a local Captivite number, and you can keep the number your customers already know by forwarding it there. Pick your carrier under Phone numbers and we show the code to dial from that phone (AT&T, T-Mobile and Verizon cell phones; landlines and other carriers can usually turn it on for you). Your phone still rings first, and only the calls you miss go to Captivite, where the AI receptionist answers. A test call confirms it works. Texts sent to your old number still reach your phone; texts from Captivite, like the missed-call text and your inbox replies, come from your Captivite number. You can also move (port) a US local or mobile number to Captivite on any plan; calls stay with your current carrier until the day it moves.

It takes a message — who called, what they need and the best number to reach them — and emails it to you, flagging urgent calls. If calls ring your phone first, it texts it there too. If you set a transfer number, it can put the caller through to a person instead: when they ask during your opening hours, or only when it's urgent, your choice. You press a key to take the call, and if nobody does, it comes back and takes the message. It is told never to make up prices or promises.

Any appointment- or lead-driven business: home services, real estate, hospitality, retail, professional services and more. Healthcare practices are set up with us directly, with HIPAA mode on and a signed BAA. In HIPAA mode the AI receptionist is off for now, so your team takes the calls.

No. Plans are billed monthly with no setup fee, and you can cancel any time.

Your business number is registered for A2P 10DLC before any texts go out, consent is recorded for every contact, and STOP and HELP are handled automatically.

Yes, on the Agency plan. You create and run your clients' accounts from one login, choose each one's plan, and bill them at your own price; we bill you, not them. Your clients see your name, logo and color in their dashboard and emails, and sign in at your own domain, which we connect for you. Talk to us to set up your agency.

The next call could be your next customer.

Set up your hours and services, forward your calls, and let Captivite answer, text back and book. Keep your number, and cancel any time.

Get startedHear it answer a call

Want a hand? Ask us to call you while you set up when you sign up.